Auditor – Quality Assurance

Summary

Reports to

Quality Assurance Manager

Department

Quality Assurance & Compliance

Location

Lusaka, Zambia

Job Description

Alkebulan Airlines is a premier carrier dedicated to delivering exceptional service, safety, and reliability across Africa and beyond. With a modern fleet, world-class training standards, and a commitment to operational excellence, we connect people, cultures, and opportunities with precision and care. Our team is driven by professionalism, innovation, and a shared vision to redefine the air travel experience.

Overview

Alkebulan Airlines is seeking an analytical, methodical, and disciplined Quality Auditor to support its independent Quality Assurance Department. The role involves planning and conducting internal and external audits across all operational areas, including Flight Operations, Maintenance, Ground Handling, Security, and Commercial, to ensure full compliance with ZCAA, ICAO, and IATA IOSA standards.

The successful candidate will help uphold the airline’s safety, quality, and regulatory integrity by identifying system weaknesses, recommending corrective actions, and monitoring continuous improvement initiatives.

 

Key Responsibilities

  • Plan, prepare, and conduct internal audits in accordance with the airline’s Quality Management System (QMS) and annual audit programme.
  • Evaluate compliance with company manuals, procedures, and regulatory requirements across all departments.
  • Prepare detailed audit reports, identifying findings, root causes, and corrective action recommendations.
  • Monitor the status and closure of audit findings and preventive actions.
  • Participate in supplier and contractor audits to verify service-provider compliance.
  • Support external audits and inspections by regulators, lessors, or IOSA assessors.
  • Assist in maintaining audit databases, records, and QMS documentation.
  • Promote quality awareness and continuous improvement throughout the organisation.

 

Qualifications & Experience

  • Diploma or Degree in Aviation, Engineering, Quality Management, or Business Administration.
  • Minimum 5 years’ experience in the airline or aviation industry, including 2 years in quality, compliance, or audit functions.
  • Thorough understanding of ZCAA, ICAO Annexes 6, 8 & 19, and IATA IOSA standards.
  • Knowledge of ISO 9001 principles and internal-audit methodologies.
  • Excellent report-writing, analytical, and interpersonal skills.
  • Computer literacy in MS Office and audit-tracking software.

 

Preferred Attributes

  • Certified or trained Internal Auditor (ISO 9001 / Aviation Quality Systems).
  • Previous experience in conducting multi-disciplinary or supplier audits.
  • Familiarity with Safety Management Systems (SMS) and risk-based auditing.
  • Strong attention to detail and ability to handle confidential information.
  • High integrity, objectivity, and professionalism in audit execution.

 

Alkebulan Airlines is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace where every individual is valued and respected. All employment decisions are made based on qualifications, merit, and business needs, without regard to race, colour, religion, gender, age, national origin, disability, or any other status protected by applicable laws.