Alkebulan Airlines is a premier carrier dedicated to delivering exceptional service, safety, and reliability across Africa and beyond. With a modern fleet, world-class training standards, and a commitment to operational excellence, we connect people, cultures, and opportunities with precision and care. Our team is driven by professionalism, innovation, and a shared vision to redefine the air travel experience.

Overview

We are seeking a highly experienced and disciplined Senior Flight Operations Officer (SFOO) to provide advanced operational control, oversight, and mentorship within our Operations Control Centre. This role demands a professional with proven operational expertise, strong situational awareness, and an unwavering commitment to safety, efficiency, and regulatory compliance. The SFOO will support OCC leadership in ensuring all flight operations are conducted in accordance with ICAO Annex 6, IATA Operational Safety Audit (IOSA) standards, and Zambia Civil Aviation Authority (ZCAA) regulations.

Key Responsibilities

• Supervise and coordinate the activities of Flight Operations Officers to ensure safe and efficient dispatch and flight watch.
• Oversee the preparation, validation, and filing of operational flight plans.
• Monitor en-route weather, NOTAMs, and operational constraints, ensuring timely communication with flight crews and relevant departments.
• Provide operational decision-making support during irregular operations, including diversions, technical delays, or adverse weather.
• Ensure all flight documentation and dispatch records are maintained in compliance with ZCAA and company standards.
• Liaise closely with Maintenance Control, Crew Control, and Ground Operations for seamless coordination of daily operations.
• Conduct quality checks and assist in operational audits to maintain compliance with ICAO and IATA standards.
• Mentor junior operations officers and contribute to continuous training and performance development.
• Assist the OCC Manager in compiling reports, operational analyses, and safety reviews.

Qualifications & Experience

• Valid Flight Operations Officer/Dispatcher Licence issued or validated by ZCAA or other ICAO-recognized authority.
• Minimum 3 years’ experience in airline flight dispatch or operational control, with at least 2 years in a supervisory or senior role.
• Strong knowledge of aircraft performance, flight planning, navigation, meteorology, and air traffic procedures.
• Proficiency in operational software and flight planning systems.
• Proven ability to manage high-pressure operational environments.
• Excellent communication, coordination, and leadership skills.
• Sound judgment and quick decision-making capabilities.
• Proficient in MS Office and aviation operations IT tools.
• Flexibility to work shifts, weekends, and public holidays as part of 24-hour operations.

Core Competencies

• Demonstrated leadership and mentorship ability.
• Strong analytical and problem-solving mindset.
• Commitment to the highest operational and safety standards.
• Team player with integrity, professionalism, and attention to detail.